Applied Epic vs. EZlynx
| Reviews & Ratings | ||
| Rating |
|
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| Number of Reviews | 2 | 1 |
| Pricing & Plans | ||
| Entry Level Price | No pricing information available | No pricing information available |
| Free Trail | Free Trial Unavailable | |
| Features | ||
| Claims Management | ||
| Policy Management | ||
| Email Integration | ||
| Contact Management | ||
| Reporting Dashboards | ||
| PROS & CONS | ||
| Pros | - User-Friendly - Very thorough collection of information allows for accounts to be qualified properly - Excellent support and customer service - Account Management, Task Management, and Reporting features are good. | - Convenient to input information once. - Automatically record lead. - Great potential and lots of options included. |
| Cons | - On-boarding and training can be arduous - Pricing is on the higher side - Report formats can be a bit janky - Cannot make adjustments to disbursements once started. | - Outdated resources and help desk. - Missing question according to carriers. - terrible customer service. - Implementation team is terrible. |
| Customer Support | ||
| Email Support | ||
| Help Desk | ||
| Knowledge Base | ||
| Chat | ||
| Phone Support | ||
| Supporting Devices | ||
| Mac | ||
| Windows | ||
| Linux | ||
| Mobile | ||
| Tablet | ||
| Cloud / Saas / Web-based | ||
| ADDITIONAL ATTRIBUTES | ||
| Languages Supported | English, French | |
| Market Segments | Small-Business | Small-business, mid market |
| Categories | Insurance Agency Management Systems | |
| Suited for Small Business? | ||
