myCOI vs. Deque
| Reviews & Ratings | ||
| Rating |
|
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| Number of Reviews | 1 | 2 |
| Pricing & Plans | ||
| Free Trail | Yes | |
| Features | ||
| Sarbanes-Oxley Compliance | ||
| Surveys & Feedback | ||
| Archiving & Retention | ||
| FDA Compliance | ||
| Compliance Tracking | ||
| Environmental Compliance | ||
| Audit Management | ||
| Controls Audit | ||
| HIPAA Compliant | ||
| Incident Management | ||
| ISO Compliance | ||
| OSHA Compliance | ||
| Process/Workflow Automation | ||
| Version Control | ||
| Risk Management | ||
| PROS & CONS | ||
| Pros | - Customer support is amazing - Flexibility to waive coverage - myCOI handles all communication directly with the brokers - Client Dashboard gives you all the vendor status information | - The free version is also very powerful. - Mobile app testing support. - Offers web accessibility. - Wholistic support and easy to use. |
| Cons | - Customization of insurance requirements is lacking on some fronts - Insurance review can be time consuming - The system can slow down at times when running reports - Lack of ability to filter the pages on myCOI | - Dev tools UI could be more polished. - The system can be a little slow. - Limited support options. - Opaque pricing. |
| Customer Support | ||
| Email Support | ||
| Help Desk | ||
| Knowledge Base | ||
| Chat | ||
| Phone Support | ||
| Supporting Devices | ||
| Mac | ||
| Windows | ||
| Linux | ||
| Mobile | ||
| Tablet | ||
| Cloud / Saas / Web-based | ||
| ADDITIONAL ATTRIBUTES | ||
| Market Segments | Small agencies, Mid-size agencies, Large agencies | Mid-size agencies, Large agencies |
